HOW TO CONTACT - OSCAR CHARLES

CUSTOMER SUPPORT

Please use the Contact Form below or send your email to: support (at) oscarcharles.co.uk. Please see the details below on how to contact you.

SOCIAL MEDIA / PRESS ENQUIRES

For social media and press enquiries, please email:  press (at)  oscarcharles.co.uk (Do not use the customer contact form for press enquiries.)

BUSINESS ENQUIRIES

For general business enquiries, please email:  business (at) oscarcharles.co.uk
(Do not use the customer contact form for business enquiries.)

CUSTOMER SUPPORT

Hello, It is our pleasure to help you with any assistance. We usually reply in less than 24 hours. Please get in touch with us by completing the form below if you are enquiring about an order or product information.

Customers - Please ensure you've checked your order status under 'My Account' and checked your emails for any updates if you're expecting a delivery. You will receive a tracking number by email when your order is dispatched.

When you contact us, please include the details below:

Order number (W12345)
Email address used to place the order.
A description of your issue
Supporting images (if applicable)

Please provide as much information as possible, as we will be able to answer your questions as quickly as possible. You can expect a reply within 24 hours unless it is busy, such as during the holiday season.